If you have a query about anything related to The Stella Theatre then have a glance at our FAQ section for quick answer.
Q. Is the cinema open to the public even if I’m not staying in the hotel?
Yes! The Stella Ranelagh is open to the public and not just guests of the hotel.
Q. Do you sell gift vouchers?
Yes! Press Up gift cards allow you to choose your own experience from over 30 restaurants, bars, hotels, as well of course for The Stella Theatre. They are available to buy online here or from any Press Up venue.
Q. I received a gift card, how do I book a ticket?
Simply enter your gift card number at the online checkout once you have selected your movie. You can find your 8 digit gift card number on the back of the card, below the QR code.
You can also use your gift card at the till.
If you have a paper voucher, please follow the link on our homepage that reads “Book a Film with a Paper Voucher Only.”
Q. What are the opening hours?
Monday – Sunday: 5pm – 11:30pm
Q. How much are tickets?
Our standard seats are our armchairs and for single occupancy and are priced at €19 each.
Q. Is seating allocated?
Yes. All our seats are allocated. You can choose where to sit when booking online. Available seats are highlighted in green while seats already allocated are in black and are sold out.
Q. Do you take credit cards?
Yes, we take credit and debit cards online, at the box office and in the Stella Cocktail Club.
Please note: we do not accept American Express.
Q. Can I change or cancel my booking?
Stella Theatre is not responsible for a customer selecting the wrong ticket type, date or time, or if the ticket holder is under age for a specific performance.
If a customer is found to be in possession of invalid tickets, they will be directed to our refreshments bar in our foyer where a member of the management team will amend their booking, if possible. Please note that it is not possible to change tickets for a screening that has already taken place as these tickets are classified as expired.
Only when a ticket is for a future dated performance can adjustments be made based on availability. The same seat selection cannot be guaranteed. Booking fees will not be refunded. Please note that refunded transactions will take 3 to 5 working days to return to a customer’s account.
Q. Food and drink, what’s on offer?
At The Stella Theatre we serve chilled cocktails, soft drinks, delicious hot food and confectionary.
You can choose a selection of food from our upstairs restaurant here.
Food and drink can be enjoyed in the theatre while you’re watching your film, or upstairs in the luxurious surrounds of the Americana Bar or Layla’s rooftop restaurant. To enjoy food and drinks during the screening, simply place your order at the refreshments bar and it will be dropped directly to your seat.
If you’re lucky enough to look under 21 then we would advise you to bring valid identification with you if you wish to purchase alcohol.
Q. Where are you located?
We are situated in the basement of The Devlin Hotel on Ranelagh main street. You can find us on Google Maps here.
Q. Is there parking?
No there’s no parking.
Q. How do I get to Ranelagh?
You can walk or cycle easily enough from the city centre. A number of Dublin buses also pass through Ranelagh and stop very close to the Stella Devlin. www.dublinbus.ie will have a full listing.
The nearest Luas stop is Ranelagh and is about a 5-minute walk to the cinema.
Q. Is there an ATM nearby?
There are many ATM’s close by AIB, Ulster Bank and Bank of Ireland all have on street ATM’s right beside the theatre.
Q. Do you have a Membership scheme?
At the moment we don’t have a definitive scheme set up but if you sign up to our newsletter on www.stellatheatre.ie we will be letting our subscribers know when we have a scheme set up.
Q. I want to have a party, is The Stella Devlin available for private hire?
Yes! To enquire about hiring the Stella Theatre please email firstname.lastname@example.org.
Q. Help me find my lost property please?
For lost property queries please email email@example.com.
Please remember to specify that you lost property in the Stella Devlin when emailing.
Q. I’ve a problem trying to book online. Can you help?
Sure! Drop a mail to firstname.lastname@example.org
Q. Is your cinema accessible?
Yes! Our cinema is fully accessible. There is a lift from the lobby of The Devlin that will take you down to the theatre, which has both sloped floors and bathroom facilities. If you need any assistance while you are visiting us, please ask a member of our team or call us in advance.
Also, with the purchase of a ticket for someone who has a disability, a companion ticket is offered free of charge. To book, please call The Stella Devlin directly.
Q. How do I collect my tickets?
We have kiosks in our foyer where you can collect your tickets or at the counter while you are ordering your food and drinks.
Q. Is smoking or the use of e-cigarettes permitted?
Smoking or e-cigarettes are not permitted in any part of the building.